Theraposture, the leading specialist in Adjustable Beds, Chairs, and Care Cots, is experiencing growing demand for its latest OT-led, personalised video assessments and product demonstrations – following the introduction of a new web appointment calendar.
As the pandemic continues, the popularity of ‘Theraposture Covid safe services’ is on the rise. Offering an alternative to home visits, video appointments provide a face-to-face opportunity for the Theraposture Occupational Therapist (OT), Shaun Masters, to assess individual needs, answer questions and see a client’s environment. Home assessment visits are still available if requested and appropriate, however for clients who are shielding or who do not want visitors, the option to choose a video call provides peace of mind.
Shaun Masters, OT, can use a variety of video conferencing options including Zoom, Teams or WhatsApp. Once a booking has been made, he calls the client to discuss their product requirements and to ensure the technology is all set up before the appointment.
Bookings for Theraposture’s new service can be made by telephone or by Theraposture’s new online calendar booking app. Simple to use, visitors simply click on an available date, select preferences and the appointment is booked with the OT. Individual or multiple products can be seen in one appointment with several participants on the same call. This provides a highly efficient method of discussing suitable assistive equipment without travel or physical contact – hence Covid-19 risk free. In one video call, solutions can be discussed will several stakeholders responsible for care which saves times for all involved.
Shaun Masters, OT and Trusted Assessor, is leading the new Theraposture video services and believes working smart is the way forward to achieve faster positive outcomes. Shaun explains: “As an Occupational Therapist I embrace change. Its prescription often enables an individual to maintain or increase their level of independence. The world in which we find ourselves living in at the current time, requires each one of us to change our day-to-day lives. So, by embracing this change, coupled with technology, we can promote optimum health and wellbeing in new and innovative ways.”
Shaun adds: “Theraposture are using technology to complete video-based OT assessments via many different web platforms – this new way of working is quickly transforming our practice. We complete these in a timely manner as they can involve health professionals, carers, clients, and family members. The video assessment enables products to be viewed and demonstrated in a relaxed private environment, with full explanation given on specific features and functions prevalent to different pathologies. In my professional opinion, video assessments are very effective, and I strongly believe they will become normal practice within our continued new way of working.”
Theraposture video services are supported by its Covid-19 safe working practices which ensure product installations, service calls and home visits, of any kind, are safe for all involved. Technicians have a strict protocol and wear full PPE whilst ensuring clients are shielded during any customer facing interaction. This duty of care is backed-up by a 14-day Suitability Guarantee which allows clients ample time to use their new equipment and ensure they are 100% satisfied.
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